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Company Philosophy

A Partnership with Our Clients and Their Employees

Founded in 1988 as Integrated Insurance Services, Neovia provides innovative, comprehensive and competitive employee benefits solutions that are customized, implemented and managed for employees and their dependents. Taking an advocacy role for our members, we put “care” back into the health care system so it works better for individuals and their families.

Headquartered in Santa Barbara, California,Neovia has become a leader and true innovator in providing solutions for companies throughout the United States. With offices in Boston, Pasadena, and Westlake Village, we are passionate about delivering outstanding customer service with supreme attention to every detail of the benefits process. As a result, our clients and partners have come to rely on our proven record of effective outsourcing and ongoing communication. 

The health care and insurance industries are broken. We’re on a mission of change.

At Neovia, we are passionately committed to reducing the time, money and effort spent by employers and human resources departments on the management and administration of employee benefits. In addition, we aim to diminish the endless frustrations experienced by employees themselves with regard to understanding their health care insurance.

We’ve developed a new and innovative approach to managing employee benefits. We have a team of experienced and dedicated Client Care Advocates who personally and proactively address every employee’s health care benefit needs and navigate the bureaucracy of the health care and insurance industries.

Our highly trained specialists not only serve as liaisons between human resources professionals and insurance carriers, but also act as the employees’ advocates, taking a personal interest in their employee benefits programs. Employees receive personalized service and attention to detail during every step of the way, and, as a result, every issue is resolved with greater speed and efficiency. No wonder a recent independent survey rated Neovia’s customer satisfaction at 99%. More and more companies throughout the United States are endorsing our approach with great enthusiasm.

A "Values" Proposition

Integrity: Do the right thing

Individual Responsibility: Take ownership

Servant Leadership: Remove obstacles